Here are answers to the most frequently asked question about our ticket sales. Read ’em, then head on over and get your tickets NOW!
Is there will-call?
There is no will-call at the box office. All participants are asked to be prepared by arriving with your own ticket in your legal name. All tickets (unless hard copy) are purchased through Eventbrite and are accessible for you to view, change your personal information, transfer to another person, and download. Be sure to show up with your ticket in a scannable format on your phone, or printed on paper. We highly encourage a paperless effort, and in doing so please ensure that every person has their own ticket.
Say you purchased three tickets and two of them are for your friends - log into Eventbrite, and change the names/emails for two of the tickets to the people they belong to. Those individuals will receive confirmation emails, and will now be able to access their own ticket just as you did!
How can I transfer my ticket for Lucidity Festival?
If you are not able to join us for the event, we have empowered you with the ability to transfer your ticket to another person, as we do not offer refunds for tickets.
Follow these steps to transfer your ticket to someone else:
- Log in to your Eventbrite account at www.eventbrite.com/
gettickets - Enter the email address you used to register for your tickets.
- If you’ve forgotten your password, no problem! Just enter your email address where it says ‘Forgot Password?’ and you will be sent an email to help set your new password.
- Once logged into your account, click on ‘View Order’ to view your event.
- Select the Edit details button to the right of the ticket type you purchased, below the event title.
- Once you have made all of your changes click ‘Save.’
- The new holder of your ticket will receive an email allowing them access to the ticket. It is now in their name and they can access it thru Eventbrite in the same way that you have.
If you have any questions about this process, please get in touch with our ticketing team via [email protected].
I heard you have to buy a camping pass on top of the festival ticket, is this true? Or is the camping included with the festival ticket?
NOT TRUE, camping is included in the 3-Day & 2-Day Event Passes. You have the option of purchasing a Car Camping Pass which allows you to park your vehicle in your camp with you. If you do not get the car camping pass then you park in general parking and walk your stuff in. Everything is within easy walking distance. If you only purchase a car camping pass, you will still have to purchase a festival pass to get into the event. (Please note: Car Camping Passes are SOLD OUT.)
What’s the difference between “car camping” and “general parking”…which one do I pick if I want my car parked near our camp?
A Car Camping Pass is what is needed to park your vehicle inside the event, with your camp. General Parking will be subject to an ‘impact fee’ of $20/vehicle and will be located in our general parking lot outside the gate.
(Please note: Car Camping Passes are SOLD OUT.)
Does my ticket include camping?
3-Day & 2-Day Event passes include camping.
1-Day Event Pass DOES NOT include camping.
Thursday Arrival Passes provide for Thursday night camping.
Are there opportunities to win a ticket?
Yes, we continue to launch Facebook contests. Please stay active and participate when made available! We have had local raffles for tickets and there will be radio promotions in some markets – keep your ears open and eyes peeled!
Can I buy tickets in person somewhere?
A limited amount of 3-day hard copy tickets are now available at:
Isla Vista Food Co-op, 6575 Seville Rd. Isla Vista, (805) 968- 1401
Bizerk (Costumes), 432 State St. Santa Barbara, (805)-252-5037
Divinitree SB, 25 E De La Guerra St. Santa Barbara, (805)-897-3354
Divinitree SC, 1043 Water St. Santa Cruz, (831)-421-0518
If I am performing, offering a workshop, a food or merchant vendor, or a healer – can I get early access?
ONLY if you have previously arranged your arrival with your Lucidity contact. Early admittance is Thursday, April 9th and all those wishing to access the site on that day must be pre-registered or have pre-purchased their Thursday Arrival Pass. 3-Day Event Pass holders that do not have Thursday Arrival Passes will not be able to come onsite until Friday morning.
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