Are there ASL services available?

Yes – we are proud to offer ASL services by request. Please contact us via as*******@lu**************.com to let us know of your needs. Onsite, you may request these services through the info booth at your convenience.

Assistive listening receivers with headphones and neck loops will be available at the Info Hub (HQ, close to Magical Marketplace and Lucid Landing Stage). You will also receive information on what stage transmits on what channel and replacement batteries. Whenever the rechargeable batteries of the device are empty, you can swap them out at the Info Hub (HQ). You will be required to sign a consent form and leave a government-issued photo ID as a deposit to borrow a receiver.

If you have a hearing aid or cochlear implant, you will receive the best sound quality via your t-coil (or telecoil), which all cochlear implants and 80% of all hearing aids have. However, many users aren’t even aware of this feature. If you don’t know how to access your t-coil or are unsure whether you have one, please contact your hearing healthcare provider and have your device programmed accordingly prior to the event. A remote control for your hearing device is also very valuable, since it can be difficult to hear beeps for program changes or volume adjustments in a noisy environment.

Assistive listening devices can be reserved beforehand by emailing as*******@lu**************.com. Remaining devices will be available on a first-come first-served basis.